855.410.6222
Scam Alert: "Locked EBT Card" Text Messages!
The Iowa Attorney General and the Iowa Department of Health and Human Services (HHS) are warning Iowans about a scam involving fraudulent text messages that claim your EBT (Electronic Benefit Transfer) card has been “locked.”
These messages may:
- Urge you to call a number or click a link
- Ask for your EBT card number or PIN
This is a scam that has victimized hundreds of people in our region.
Government agencies will never request your EBT information via text message or email.
If you receive a suspicious message:
- Do not respond
- Do not click any links
- Do not share your card number or PIN
- Report the scam and seek help.
Who to Call:
Iowa EBT Customer Service:
1-800-359-5802 (Available 24/7)
Iowa Attorney General Consumer Protection Division:
515-281-5926 or 1-888-777-4590
www.iowaattorneygeneral.gov
Iowa Department of Health and Human Services:
Email: contactdhs@dhs.state.ia.us
Website: www.hhs.iowa.gov
Stay alert and share this message to help protect others. For more information, please contact Milestones at 855-410-6222.