Agencies and Hotlines to Combat Senior Scams

Published on 07-28-25

Resources for Reporting and Assistance:

  • Federal Trade Commission (FTC)
    Website: https://www.ftc.gov/
    Report scams at: https://reportfraud.ftc.gov/

  • FBI Internet Crime Complaint Center (IC3)
    Website: https://www.ic3.gov/
    File a complaint online.

  • National Elder Fraud Hotline
    Phone: 1-833-372-8311
    Website: https://www.ncoa.org/article/national-elder-fraud-hotline

  • AARP Fraud Watch Network
    Website: https://www.aarp.org/money/scams-fraud/

  • Iowa Insurance Division
    Phone: 877-955-1212
    Any scam involving an investment scheme — such as pyramid or Ponzi schemes, oil or gold scams, affinity fraud, or inappropriate investment or insurance products being sold to older adults — should be reported here.
    Website: https://iid.iowa.gov/

  • SHIIP (Senior Health Insurance Information Program) / Senior Medicare Patrol (SMP)
    Phone: 800-351-4664
    Whether you spot items or services you didn’t receive on your Medicare or Medicaid statements, or if someone tries to steal your Medicare number, SHIIP and SMP can assist you when you report Medicare-related scams.
    Website: https://www.iowaaging.gov/shiip

  • Iowa Attorney General’s Office
    Phone: 888-777-4590
    Whether you have been a victim of identity theft, a home repair scam, or received a fake IRS call, the Iowa Attorney General’s Office is your partner for reporting and stopping consumer fraud.
    Website: https://www.iowaattorneygeneral.gov/

  • Milestones Area Agency on Aging
    Phone: 855-410-6222
    Website: https://www.milestonesaaa.org/